Frequently asked questions

The quickest answers to how SOLOVENIA works.

The platform is deliberately structured, so the FAQ should reduce friction before a traveler starts onboarding or reaches out to the team.

Answers by topic
Membership

Membership

Do I need a paid plan to access destination chatrooms?

Yes. Room access is tied to an active traveler subscription. A plan unlocks all currently active destination rooms while it remains active.

Trust and safety

Trust and safety

Why do I need two photos and a live selfie?

The trust flow helps make the community feel more grounded than open social feeds. Travelers complete the required profile checks before room access is unlocked.

Access

Access

Can I join more than one destination room?

Yes. One active subscription gives travelers access to every currently active destination room, not only one room at a time.

Billing

Billing

What happens when my plan expires?

Room access stays available until the subscription end date. After that, destination access is blocked until a new active plan is in place.

Referrals

Referrals

How do referral links work?

Referral links capture the first touch so the platform can attribute clicks, signups, and first successful payments to the right campaign or creator code.

Roadmap

Roadmap

Are agent booking and shopping available already?

Not yet. The current release is focused on traveler onboarding, subscriptions, and destination chatrooms. Booking and commerce are planned for later phases.

Still need help?

Need a direct answer for your case?

If the FAQ does not cover your situation, reach out and we can guide you through the right next step.

SOLOVENIA FAQ | Membership, onboarding, and destination access